Filipino Owned Contact Cen

Filipino Owned Contact Center: More Than Values

There are many reasons why businesses would embrace Filipino owned contact center in the country. More than being a hub of graduates that are good in speaking English, we are a culture that delivers more. We have values that are only present and innate in us Filipinos. Which is why, foreign investors and local ones […]

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Rural Sourcing

Rural Sourcing, The New Thing

Rural sourcing is the newest thing that hits business process outsourcing in the country. More and more companies are slowly shifting their customer service operations to such areas. There is no denying why call centers are commonly situated in cities and in the metropolis. For one, there is convenience. After all, great infrastructures are put […]

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Agent quality of life

Agent Quality of Life

An agent quality of life has been ridiculed by other professions. This is because of the notion that this is just ideal for fresh graduates and those without prior work experience. Even more, this is easily stereotyped as a menial job. If ever you worked in a call center, one would oftentimes be shy expressing […]

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Filipino Owned Contact Center

Filipino Owned Contact Center and BPO

Business process outsourcing has been considered a lucrative industry in the Philippines. It is no wonder that sooner, BPO revenues would soon to overtake OFW remittances. Even more, it has continued to help fuel the economy for the longest time. What was once a call based business has expanded to varied services. Now, we are […]

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#IAnswerTheWorld and Be Proud

#Ianswertheworld is perhaps the right hashtag for every call center agent around the country. Even more, this is something that each of them can truly be proud of. You might wonder what this hashtag means? More so, is this in any way related to Instagram? This is still not a trending hashtag yet. But definitely […]

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